terms & conditions
Welcome to Quill. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, we kindly request that you refrain from using our website.
Quill is a luxury western womenswear brand committed to offering thoughtfully designed garments made with exceptional craftsmanship and premium-quality materials. While we make every effort to ensure that the information displayed on our website is accurate, we reserve the right to update, modify, or discontinue products, services, pricing, content, or policies at any time without prior notice.
To make a purchase from our website, you must provide accurate, complete, and up-to-date information during the checkout process. You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account. Quill shall not be liable for any loss or damage arising from unauthorized use of your account.
All products displayed on our website are subject to availability. We reserve the right to limit the quantity of products purchased by an individual customer or household and may refuse or cancel an order at our discretion. In the event that an order cannot be fulfilled due to stock unavailability, pricing errors, payment issues, or any unforeseen circumstances, the customer will be notified and any payment received will be refunded in accordance with our refund policy, where applicable.
Every effort has been made to accurately display the colours, prints, textures, and details of our garments. However, actual product colours may vary slightly due to differences in screen settings, monitor calibration, lighting conditions, and photography. Such variations shall not be considered product defects.
As each Quill garment is carefully crafted, slight variations in print placement, embroidery, texture, or finishing may naturally occur. These differences are characteristic of premium fashion products and contribute to the individuality of each piece.
Prices listed on our website are displayed in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable taxes unless specified. Shipping charges, if applicable, will be calculated and displayed during checkout before payment is completed. Quill reserves the right to revise product prices at any time without prior notice.
Payments made through our website are securely processed through trusted third-party payment gateways. Quill does not store or have access to your complete payment information. By completing a purchase, you authorize the payment provider to process your transaction in accordance with their terms and conditions.
Shipping timelines provided on the website are estimates and may vary depending on product availability, destination, courier services, weather conditions, public holidays, or unforeseen circumstances. While we strive to deliver every order within the estimated timeframe, Quill shall not be held responsible for delays beyond our reasonable control.
Our Return, Exchange, and Refund Policy forms an integral part of these Terms & Conditions. Customers are advised to review the policy carefully before placing an order. By making a purchase, you acknowledge and accept the applicable return and refund conditions.
All content available on this website, including but not limited to logos, trademarks, artwork, prints, product designs, illustrations, photographs, graphics, videos, written content, website layout, and branding elements, is the exclusive intellectual property of Quill unless otherwise stated. No content may be copied, reproduced, modified, distributed, published, or commercially exploited without obtaining prior written permission from Quill.
You agree not to use this website for any unlawful purpose or in any manner that could damage, disable, interfere with, or impair the functioning of the website or its services. Unauthorized attempts to access restricted areas, interfere with website security, or misuse website content are strictly prohibited.
To the fullest extent permitted by applicable law, Quill shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, our website or products. Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the product in question.
Quill respects your privacy and handles personal information in accordance with our Privacy Policy. By using this website, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to the use of this website, purchases made through it, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts located in Gurugram, Haryana, India.
Quill reserves the right to amend, update, or modify these Terms & Conditions at any time. Any revisions will become effective immediately upon publication on the website. Continued use of the website after such changes constitutes your acceptance of the revised Terms & Conditions.